General Manager Rodney Scott's Avondale

General Manager

Full Time • Rodney Scott's Avondale

Company Overview

 
When Pitmaster Rodney Scott was in middle school, he started cooking whole hogs at his family’s restaurant in rural South Carolina. By the time he was in his mid-twenties he already had more experience in the bbq pits than most men twice his age. Rodney, along with his partners at Rodney Scott’s BBQ opened the original Charleston, SC location in 2017 and the very next year Rodney Scott was awarded the James Beard Award for Best Chef Southeast. There is now a second location of Rodney Scott’s BBQ in Birmingham, AL with plans for two more there and an Atlanta, GA location slated to open in 2021. Pit-Cooked meats make the difference that is evident from the first bite. Each location has working bbq pits and pitmasters trained in the techniques of live-coal cooking that Rodney grew up mastering. Our kitchens produce classic side dishes—collard greens, baked beans, mac and cheese, coleslaw, potato salad--and banana pudding is layered, and hand pies baked every day. Our restaurants evoke the spirit of Rodney’s love of music and people gathering together over a table of great food. A disco ball spins and funk and soul music fills the air. Rodney Scott’s Whole Hog BBQ is a place for everyone where “Every Day is a Great Day”
 

Job Summary

 
The primary responsibility will be to increase same store sales growth, coach and develop all levels of people in your restaurant by focusing on operational execution, and controllable cost management.  The General Manager will direct the daily operations of his or her restaurant to include areas of finance, community involvement, employee relations, restaurant operations, retail, take-out, and catering.  The General Manager will be responsible for budget administration, training, developing and implementing operating policies and procedures while ensuring compliance of Rodney Scott’s BBQ standards.  The General Manager will have the responsibility for overseeing the people, product, position, facility and operations of his or her restaurant.  
 

 Responsibilities  

Leadership 
  • Understands and promotes the Rodney Scott’s BBQ culture to benefit the organization.
  • Provides Employees with all the information and resources they need to do their jobs and to feel a partnership with the organization. 
  • MENTORSHIP -Works with each Manager to establish goals/priorities and corresponding action plans/strategies.
  • Is a Leader that the team looks up to as a role model in professionalism and maturity.
  • Makes solid decision for hiring, promotion, and termination of Employees. 
  • Retains Employees and Managers, as directly measured by turnover results.
  • Actively listens to Employees to determine needs and concerns and quickly responds. 
  • Self-Actualized - takes ownership of their responsibilities.
  • Seeks and welcomes the opportunity to learn new techniques and tasks.
  • Builds support and commitment among others around company initiatives.
People Retention and Development
  • Conducts perceptive interviews of hourly candidates, follows a recruiting and hiring process and approves only the best candidates with a strong cultural tie. 
  • Bench: Monitors staffing levels, conducts all on-boarding and ensures training programs are followed, that all assignments and evaluations are completed and staffing levels are at par. 
  • Communicates performance goals and standards so that the Management understand expectations.
  • Prepares for, and conducts effective meetings; establishes appropriate follow-up steps. Provides regular feedback that managers can use to continuously improve performance. 
  • Coaches and develops Managers and Employees for current and future responsibilities.
  • Monitors schedules to ensure a balance of business needs and quality of life commitments are achieved.
  • Maintains consistent performance standards for all employees and managers.
  • Develops teamwork. Provides quality time with managers and employees through the open-door policy.
  • Responds in a timely manner to manager and employee needs, concerns and complaints.  Seeks help from Supervisor when appropriate. 
  • Regularly praises and effectively corrects employees.
  • Establishes an atmosphere of fairness, mutual respect and concern in dealing with employees.
Financial Management
  • Monitors costs to ensure they remain within budget while quality and service standards are maintained. 
  • Educates and assists management in analyzing P & L’s and creating cost improvement objectives/plans. 
  • Effectively manages individual G & A expenses, as well as the Capital Expenditures budget and process.
  • Establishes cost improvement objectives and implements specific action plans.
  • Manages inventory standards and procedures to ensure that accurate inventories are consistently conducted.
  • Controls financial assets and maintains accurate records. 
  • Follows and audits cash-handling policies and procedures and ensures that they are followed by all employees.
  • Demonstrates a strong foundation of Business Acumen
Hospitality and Guest Experience  
  • Ensures locations under his/her leadership are consistently providing Guests with superior service and an excellent environment 
  • Sets an outstanding personal example for Guest service and satisfaction. 
  • Maintains and manages appropriate staffing levels.
  • Monitors Guest comments and ensures Guest complaints and/or needs are handled promptly and with good judgment.
  • Emulates Southern Hospitality
Operational Excellence   
  • Makes good use of internal resources, including systems and company-provided reports and tools. 
  • Educates and coaches to see that all items prepared to recipe and served to the proper specification. 
  • Maintains required Health Department and Company standards at all times.
  • Ensures that facilities are maintained properly and completes monthly quality control checks at all locations (including equipment and facilities maintenance).
  • Follows through on commitments made to internal and external Guests, and maintains a balance between a concern for people and a concern for the business.
  • Ensures all company policies, standards and procedures are being enforced.
  • Maintains required State and Company Alcohol Service standards at all times
Community
  • Keeps up-to-date on knowledge specific to the industry and the community. 
  • Works with each manager to create and implement a sales improvement plan both inside and outside the location, when necessary. 
  • Executes marketing and sales building with a strong focus on community programs.
  • Builds same location sales in his/her area by serving in a mayoral capacity.
  • Translates community involvement into tangible sales, creates brand awareness and seeks position of influence within the community i.e. Board positions
  • Measures ROI on community partnerships

Qualifications

 
To perform this job successfully, an individual must be able to perform each job responsibility.  The requirements listed below are representative of the knowledge, skill and / or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
  1. Exceptional leadership and motivational skills required. Must be able to attract, train, develop and retain the very best Employees in the industry. 
  2. Exceptionally strong Guest focus mentality, with the ability to provide an exceptional dining experience for each Guest. 
  3. Ability to define, measure and attain stretch financial goals for the restaurant – with a focus on year-over-year sales growth, Guest count increases, effective staffing levels, great service, add-on sales, and labor cost management. 
  4. Ability to see, hear, read, and write. Basic math and verbal communication skills required. 
  5. Ability to comprehend and follow written and verbal direction.
 

Benefits/Perks

 
  1. Health Insurance
  2. Dental Insurance
  3. Vision Insurance 
  4. Life Insurance 
  5. Disability Insurance
  6. Employee Discount
  7. Flexible Schedule
  8. Vacation Pay

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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BENEFITS

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Employee Percentage
Flexible Schedule
Vacation Pay